ABOUT BDG

HOW CAN WE ASSIST YOU?

ABOUT US, SHIPPING, CONTACT & RETURNS INFORMATION

WHO ARE WE AND WHAT DO WE OFFER?

Bassano del Grappa is a Swiss-based platform for high-quality fashion from various brands. We are not a manufacturer but provide a curated selection of stylish clothing, from casual wear to elegant fashion and accessories.

WHERE DO WE DELIVER AND HOW LONG DOES SHIPPING TAKE?

We currently ship only within Switzerland. Delivery can take up to 30 days, but we are constantly working to improve our shipping process and expand to more countries in the future.

HOW CAN YOU CONTACT US AND WHAT IS OUR RETURN POLICY?

If you have any questions regarding your orders or our services, you can contact us by sending an email through the "CONTACT" page on our website. Please note that we do not offer refunds, meaning that products cannot be returned. We’re happy to assist you with any inquiries!

Delivery for only CHF 4.90 within Switzerland

Currently, we offer free delivery only within Switzerland. Stay tuned for international shipping options coming soon!

Customer Satisfaction Guaranteed

Please note that we do not accept returns for items. However, we are committed to ensuring our customers are satisfied with their purchase. Your happiness is our priority!

Exceptional Customer Support

We offer exceptional support to ensure you have a seamless shopping experience. Our team is always ready to assist with any questions or concerns you may have, providing quick and helpful responses. Your satisfaction is our priority!

Trusted Payment Security

We prioritize your security by offering safe and reliable payment methods, all processed through trusted Swiss banks. Our payment system ensures that your transactions are handled securely, giving you peace of mind with every purchase. Your data is protected with the highest standards of encryption.